How to Log Into the Service Panel

Please note that this only applies to Service Panel users who log in via service.byte.nl.

This guide will explain how you can log in to the Service Panel and what to do if you don’t have access to your data anymore.

Logging Into the Service Panel

To log into the Service Panel go to https://service.byte.nl/. You need the following information:

Account number
Password

After creating a Hypernode account, you should have received an email containing this information. If this is not the case, see the information below on how to retrieve these credentials or contact support via support@hypernode.com.

Securing Your Account With Two Factor Authentication

Two factor authentication, also known as two-step verification, is a more secure way of logging in than logging in with just a password, because everyone receives a unique code to log in. In this article we explain how to enable two factor authentication on the Service Panel.

Forgotten Account Number

If you have forgotten your account number, you can retrieve it via the Service Panel login page. Simply click the Klantnummer vergetenlink at the bottom of the login page and complete the required steps.

Changing Password

Reset Password While Signed In

Hover over your username in the top right.
Select Mijn gegevens from the menu.
Go to Account wachtwoordand click Wijzigen.
Next, change your password.

Reset Password While Signed Out

Resetting Password via Email

Visit service.byte.nl
Below the sign-in form, click Wachtwoord vergeten.
On the next page, enter your account number.
Click Verstuur code per e-mail.
Check your email inbox for a new message from Hypernode.
Click on the link in the password reset email and follow the steps.

Resetting Password via SMS

Visit service.byte.nl
Below the sign-in form, click Wachtwoord vergeten.
On the next page, enter your account number.
Click Verstuur code per SMS.
Check your SMS inbox for a new message from Hypernode.
Click Code invullenand enter the code you just received.
Enter a new password and click Aanmaken.