Billing FAQ for the Control Panel

Every first of the month, Hypernode sends an invoice to customers who placed an order in the previous month or whose plans renew in the following month. The invoices are sent digitally to the Billing contact on the first of the month. You can easily find all invoices that have been sent in the Control Panel.

What Are the Available Payment Methods?

Our Control Panel supports two different payment methods: credit card and SEPA Direct Debit. Please see our Supported Payment Methods in the Control Panel article for more information.

How to Edit Billing Info

Log in to the Control Panel.
Click on your username in the top right.
Select Billing portal from the menu.
Click Billing & Shipping Addresses to edit your billing info.

How to See the Billing History

Log in to the Control Panel.
Click on your username in the top right.
Select Billing portal from the menu.
Click Billing History to see your invoices.

How to Add a Purchase Order Number

You can add or update the PO Number while

Creating a new Hypernode.
Up- or downgrading your plan.

Multiple consolidated invoices will be generated if you set a PO number for your subscription.

If you need to update the PO Number and don’t want to change your plan, please contact Support.

How to Add a VAT Number

Log in to the Control Panel.
Click on your username in the top right.
Select Billing portal from the menu.
In the Billing portal, select Billing & Shipping Addresses.
Select your address.
Fill in your VAT number in the VAT Reg # field.