How to Use 2FA on the Control Panel

Two-Factor Authentication (2FA), also called two-step verification, adds an extra layer of security to your Hypernode Control Panel account. Instead of signing in with only a password, you also confirm your identity with a one-time code from your authentication app.

This makes it significantly harder for unauthorized users to access your account, even if your password is compromised.

How 2FA Works:

You need access to your mobile device when signing in.
After entering your password, you are asked for a 6-digit verification code.
The code is generated by an authentication app on your phone.
You can choose “Remember this device for 30 days” to avoid entering a code on that device for the next 30 days.

What You Need Before Enabling 2FA

You must install an authentication app on your mobile device. Common options include:

Google Authenticator
Okta Verify
Duo Mobile
Authy
1Password

Any app that supports time-based one-time passwords (TOTP) will work.

How to Enable 2FA

Sign in to the Hypernode Control Panel.
Hover over your username in the top-right corner.
Select Account settings.
Click Manage 2FA.
Scan the QR code using your authentication app. You can also choose to enter the setup key manually.
Enter the 6-digit verification code generated by your app.
Click Confirm to finish setup.

Once enabled, you will receive a confirmation email and the action will be logged in your account activity.

Disabling 2FA

For security reasons, 2FA can no longer be disabled directly from the Control Panel.

If you need to disable 2FA, please contact Hypernode Support at support@hypernode.com.

Recovery from Lost Authentication App

If you lose access to your authentication app, contact support@hypernode.com for assistance.

Troubleshooting

Cannot Verify TOTP Code

If you cannot verify the TOTP code, and getting “Entered token is not valid.” message, please check your time settings on your mobile device. TOTP codes are time-sensitive, and incorrect time settings can lead to verification failures. If your device time is incorrect, you can try to sync it with the Internet.