How to Transfer Your Domain Away From Hypernode

Please note that this only applies to Control Panel users who log in via my.hypernode.com. If you use the Service Panel (service.byte.nl), you can use this article to transfer your domain away from Hypernode.

I Want to Transfer My Domain Name to Another Provider

To transfer your domain name to another hosting provider, take the following steps:

Step 1 – Cancel Your Domain Renewal

Most domain names need an authorisation code or token to initiate the transfer. This code or token will be emailed to the legal holder of the domain when you cancel your subscription:

Log in to the Control Panel
Click on Domains in the sidebar.
Select the domain you want to transfer by clicking Details.
At Authorisation codeclick on here.
Confirm the cancellation for the renewal.

The authorisation will be sent to the email address listed for the domain handle.

If you don’t cancel the subscription, you will keep receiving invoices and will not receive an AUTH/transfer code.

Step 2 – Request the Transfer at Your New Hosting Provider

Please contact your new provider to initiate the transfer. They will explain what you’ll need to do to transfer the domain name. We can not transfer the domain name for you. The responsibility of the transfer of a domain name lies with the new provider.

My new provider says that Hypernode has to initiate the transfer

The new provider has to start the transfer. The procedure has been designed so that the owner can order any new provider to transfer the domain. If you have any doubts concerning this, please check at ICANN. Hypernode will not discuss the standard policies of ICANN or the gTLD operators.

Procedure

Hypernode will fully cooperate with any transfer that has correctly been passed in writing.
If the proper documents are received, Hypernode allows the transfer by changing the status of the domain to ACTIVE.
The new hosting provider initiates the transfer at their registrar.
Hypernode will accept the request for transfer within 1-2 days, after that the domain name will be transferred.
In case of .nl/.com/.net/.org/.biz/.info/.de/.nu domain names: Hypernode will sent the AUTH code to the registered email address on transfer.
In case of .be domains we will not send the auth code automatically after you cancelled your subscription. Because a code for a.be domain is only valid for 7 days, we urge you to request the code at the moment that you want to initiate the transfer with the Belgium registry. The code will then be sent to the Registrant email address. If this is still our email address, we will forward the code to the registrant address known to us.
In case of co.ukdomains you’ll need the registrar-tag for the new provider to push the domain to. Your new provider needs to let you know which tag to use so you can inform us. We will then process this Registrar Tag and “push” the domain to your new hosting provider.